• M-S, 5am – 10pm
  • tim@impressresume.com

hey there, let’s get in touch!

Contact Me

Have a question, need help with your template, or just want to say hello? I’m here for you!

If you’re experiencing any issues with your download or need guidance using your resume bundle, feel free to reach out. I do my best to respond within a few hours, and I’m always happy to assist.

Before you reach out, you might also want to check the FAQ section below the form — your answer might already be there! If not, just come back and send me a message. I’ve got you.

Frequently Asked Questions

Got questions? You’re not alone — and I’ve got answers!
This section covers the most common things people ask me about, from how to download and edit your template to understanding ATS compatibility and more. Whether you’re a first-time job seeker or just need a quick refresher, you’ll likely find what you need right here.

Still can’t find the answer?
Scroll back up and send me a message — I’m always happy to help!

Yes! All of my templates are specifically designed to be ATS-friendly and ATS-compatible, which means they can be scanned by most applicant tracking systems without issues.

Absolutely. My templates are fully compatible with both Microsoft Word and Apple Pages. Recently we made it available on Google Docs as well. I also include editing guides to make the process easy, no matter which platform you use.

No special software required! Just Microsoft Word , Apple Pages, or Google Docs—all are commonly used and beginner-friendly.

Yes, every part of the template is fully customizable. You can adjust the fonts, colors, layout, and wording to reflect your personal style and the job you’re applying for.

Yes, every resume bundle comes with a matching cover letter and reference page so you can submit a cohesive, professional job application.

Definitely. Once downloaded, you can use your template as many times as you’d like, across multiple roles or industries.

Click ‘My Account -> My Downloads’ or Once your purchase is complete, you’ll receive an instant download link on the confirmation page, along with a copy sent to your email.

Click ‘My Account -> My Downloads’ Check your spam or promotions folder first. If you still don’t see it, email me at tim (at) impressresume (dot) com and I’ll resend it right away.

Yes! You can download the files to any device you own—laptop, desktop, or tablet—so long as it has Word or Pages installed. You can also used Google Docs.

You’ll have lifetime access to your downloaded files. I recommend saving a backup copy to your cloud or device just in case.

Yes! Each template bundle includes a writing and editing guide created by me—a former hiring manager and staffing recruiter—to walk you through every step.

No worries! My writing guide provides examples, prompts, and helpful tips for what to include—especially useful for first-time job seekers.

Yes. Every purchase includes a detailed resume writing guide and editing tips to help you craft strong, confident content.

If you accidentally purchased the wrong template, reach out within 24 hours and I’ll do my best to accommodate an exchange.

I accept all major credit cards, debit cards, and payments through PayPal and Stripe for your convenience and security.

Due to the digital nature of my products, I unfortunately cannot offer refunds once the files have been downloaded. However, I’m happy to help with any technical issues or file concerns!

You can reach me anytime through the contact form or by emailing tim (at) impressresume (dot) com. I’m here to help!

I typically respond within a few hours—definitely within 24 hours during business days.

Yes! My templates are beginner-friendly and come with a step-by-step writing guide specifically designed to help first-time job seekers craft a confident, professional resume—even with little or no experience.

My templates are designed by a real recruiter with insider knowledge of what hiring managers look for. They’re professionally formatted, ATS-optimized, easy to edit, and come with writing and editing support—something most free templates don’t offer.

Absolutely. Whether you’re applying for an internship, part-time role, entry-level job, or a career change, my templates are flexible and designed to help you make a strong first impression in any industry.

At this time, ImpressResume.com focuses on providing downloadable, ATS-friendly resume templates bundled with professional writing and editing guides. While I don’t offer one-on-one resume writing services directly through the site, the included guides are packed with recruiter tips to help you write and polish your resume with confidence. Custom services may be offered in the future—stay tuned!

Yes! There are several free and paid ATS resume scanners you can use to see how well your resume performs. Popular free options include Jobscan (limited scans free), Resumeworded, and SkillSyncer. These tools help you identify formatting issues, keyword gaps, and give tips to improve your chances of getting past applicant tracking systems.

Yes! You will receive Word, Pages, and Google Docs with Editing Guide.

Yes! The resume writing guide included with your purchase covers how to explain employment gaps, career changes, or freelance/contract work in a way that still highlights your strengths and keeps your resume professional and recruiter-ready.

Yes! While the templates are based on U.S. resume formatting standards, they are easily customizable for international job markets. Just make sure to adjust the spelling (e.g., “resume” vs. “CV”) or sections to meet your country’s norms.

The templates come in fully editable .docx format for Microsoft Word and .pages format for Apple Pages. You will also receive Google Docs .pdf to make a copy on your own drive. You’ll also get a PDF preview file to see what the finished resume can look like.

Yes! Once you’ve finished editing your resume, you can save it as a PDF and print it on standard paper. The clean formatting ensures it looks polished on both screen and paper.

Absolutely. My templates are beginner-friendly and come with editing guides written in plain language. If you know how to open a document and type, you’re good to go!

Most templates use free, commonly available fonts that come pre-installed with Word or Pages. If a template requires a specific font, a link to download it for free will be included with your files. Google Docs will include the fonts.